Purchases from the online store have a 14-day right of withdrawal.

The product must be returned in its original packaging, along with additional materials and the shipping package in which it was sent to the Customer. The original packaging must always be opened carefully and without damaging the packaging.

The product to be returned must be without defects, complete, in its original packaging, and free of any signs of use.

We refund the money within 14 days of receiving your withdrawal notice. We may withhold the refund until we have received the goods back or you have supplied proof of having sent them.
Read more in our return conditions.

The Bioplanet team is ready to assist you on weekdays from 09:00 – 17:00.