{"id":22655,"date":"2026-09-02T15:57:20","date_gmt":"2026-09-02T12:57:20","guid":{"rendered":"https:\/\/bioplanet.ee\/return-products\/"},"modified":"2026-09-02T16:04:42","modified_gmt":"2026-09-02T13:04:42","slug":"return-products","status":"publish","type":"page","link":"https:\/\/bioplanet.ee\/en\/return-products\/","title":{"rendered":"Return products"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Purchases from the online store have a 14-day right of withdrawal.<\/p>\n\n<p class=\"wp-block-paragraph\">The product must be returned in its original packaging, along with additional materials and the shipping package in which it was sent to the Customer. The original packaging must always be opened carefully and without damaging the packaging.<\/p>\n\n<p class=\"wp-block-paragraph\">The product to be returned must be without defects, complete, in its original packaging, and free of any signs of use.<\/p>\n\n<p class=\"wp-block-paragraph\">We refund the money within 14 days of receiving your withdrawal notice. We may withhold the refund until we have received the goods back or you have supplied proof of having sent them.<br\/>Read more in our <a href=\"https:\/\/bioplanet.ee\/en\/return-policy\/\" data-type=\"page\" data-id=\"80\">return conditions.<\/a><\/p>\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f22644-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"22644\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/22655#wpcf7-f22644-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktivorm\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"22644\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"et\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f22644-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"return-form\">\n\t<h4>Tellimuse andmed\n\t<\/h4>\n\t<div class=\"rf-row\">\n\t\t<p><label> Tellimuse number *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"nt 12345\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span> <\/label><br \/>\n<label> Kauba k\u00e4ttesaamise kuup\u00e4ev *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"received-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"received-date\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<p><label> Tagastatavad tooted ja kogused *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-items\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Toote nimetus ja kogus, nt Nordaid D vitamiin sprei, 1 tk\" name=\"return-items\"><\/textarea><\/span> <\/label>\n\t<\/p>\n\t<h4>Sinu andmed\n\t<\/h4>\n\t<div class=\"rf-row\">\n\t\t<p><label> Nimi *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><br \/>\n<label> Email *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"rf-row\">\n\t\t<p><label> Telefon<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label><br \/>\n<label> Aadress *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"T\u00e4nav, linn, postiindeks\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span> <\/label>\n\t\t<\/p>\n\t<\/div>\n\t<h4>Muu\n\t<\/h4>\n\t<p><label> Tagastamise p\u00f5hjus (vabatahtlik)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"P\u00f5hjuse m\u00e4rkimine ei ole kohustuslik\" value=\"\" type=\"text\" name=\"return-reason\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"packaging-sealed\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"packaging-sealed[]\" value=\"Kinnitan, et toote pakend on avamata ja rikkumata\" \/><span class=\"wpcf7-list-item-label\">Kinnitan, et toote pakend on avamata ja rikkumata<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-terms\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-terms\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Kinnitan, et esitatud andmed on \u00f5iged, ning olen tutvunud <a href=\"https:\/\/bioplanet.ee\/tagastustingimused\/\" target=\"_blank\" rel=\"noopener\">tagastustingimustega<\/a> ja <a href=\"https:\/\/bioplanet.ee\/privaatsuspoliitika\/\" target=\"_blank\" rel=\"noopener\">privaatsuspoliitikaga<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Esita taganemisavaldus\" \/>\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"\/>The Bioplanet team is ready to assist you on weekdays from 09:00 &#8211; 17:00.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purchases from the online store have a 14-day right of withdrawal. The product must be returned in its original packaging, along with additional materials and the shipping package in which it was sent to the Customer. The original packaging must always be opened carefully and without damaging the packaging. The product to be returned must [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-22655","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return products - Bioplanet<\/title>\n<meta name=\"description\" content=\"Contact. 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